Privacy Statement for Ultium PowerUP Application
Last Updated August 8, 2022
Your privacy is important to us. This Privacy Statement describes how we, General Motors Holdings LLC (when used in the United States) or General Motors of Canada Company (when used in Canada) and their respective affiliates (“GM” or “we” or “us”), collect, use, and share information when you download and use this software application (“Application”) to your phone or other Internet-connected device (your “Device”) and when you use the services available through the Application, which may include services that allow you to configure your Ultium PowerUP Charger (“Charging Station”), update information regarding your home breaker size capability and adjusting lighting intensity with your Charging Station (the “Application Services”).
This Privacy Statement incorporates, when used in the United States, the General Motors Company U.S. Consumer Privacy Statement (as may be modified from time to time), which is currently posted at https://www.gm.com/privacy-statement or, when used in Canada, the General Motors of Canada Company Canadian Consumer Privacy Policy (as modified from time to time), which is currently posted at www.gm.ca/privacy. Together these privacy statements describe our privacy practices for the Application Services. Capitalized terms, if not defined in this Privacy Statement, are defined in the applicable General Motors Consumer Privacy Statement.
Information We Collect
When you install the Application or use the Application Services, we collect:
• Device information, Device type, Device operating system, Internet Protocol (IP) address, unique identifier, application crash data, type of browser, Internet service provider, information about your use of the Application; and
• Information about your use of the Application, including screen view time, scrolling, specific actions to activate features and/or otherwise navigate the application, reactions to alerts, searches, and your interactions with in-application marketing offers.
We collect and treat this information as described in the applicable General Motors Consumer Privacy Statement and this Privacy Statement for Ultium PowerUP Application.
Use of Your Information
We may use the information we collect as described in the applicable General Motors Consumer Privacy Statement. For example, we may use the information to:
• Provide the Application Services;
• Provide you with marketing offers that may interest you, including offers relevant to the location of your Device;
• Improve, troubleshoot, and evaluate the use of our products and Services (including the Application); and
• Conduct research.
Sharing of Information
We may share your information as described in the applicable General Motors Consumer Privacy Statement. For example, we may share information with third parties that work on our behalf to provide the Application and Application Services or when you use the Application to request third-party services available through the Application.
Limiting Marketing and Promotional Communications
You may choose to limit the marketing and promotional communications we send you. You can do this by contacting us at 1.888.4ONSTAR and selecting your contact preferences. We will also provide opt-out instructions in all of our promotional communication channels; for example, an Unsubscribe option will appear at the bottom of all marketing-related emails.
Security
We use technical, administrative, and physical safeguards designed to protect your information and we require third party service providers to maintain similar safeguards against loss, misuse, and unauthorized access, disclosure, alteration, destruction, or theft of your information.
Changes to This Privacy Statement
We reserve the right to update this Privacy Statement from time to time for any reason. We will notify you of a material change to this Privacy Statement by placing a notice on https://www.gmhomecharging.com/Ultium_US_EN_PrivacyStatement.html or within the Application on your Device, or by notifying you via email or mail.
Access
If you would like to access or ensure the accuracy of your Account Information, please contact us as described below.
How to Contact
For general questions about the Application Services in the US please contact Chevrolet EV Concierge at 1 (833) 382 4389.For question in Canada please contact EV Concierge at 1-800-263-3777